John Lewis Broadband review: every page on the subject

The brand closed on 28 May 2024. These pages cover what happened and where its customers went.

John Lewis Broadband closed on 28 May 2024. Searches for a review of it still run, so the useful answer is no longer a verdict on the service. It is an account of what the brand was and where its customers ended up.

It was a retail brand on Plusnet's platform rather than a network of its own: the same BT Group infrastructure and the same engineers, with different billing and different customer service in front of it. That is why the Plusnet page belongs in this collection. Anyone moved across at closure is now on the service that page describes.

The provider index gives the wider picture, including the three other brands that have left the UK market over the same few years. It also supplies a quick test for any broadband listing you land on: the brand stopped taking new customers in early 2022, so a table that still shows John Lewis packages has not been touched in over four years.

The pages in this collection

• John Lewis Broadband
• Plusnet Broadband
• UK Broadband Providers

Wider groupings are listed under sections, and the full list of subjects covers everything gathered this way.